Why Operational Reporting?
Operational reports help to deliver the below benefits to an organization for the smoother operation functioning and plan its business process to excel and achieve their Business goals.
Real Time Reporting – Help to provide most recent information to its consumer. For example, to know how many Items have been shipped and how many ready to be shipped in next 2 hours, customer wants to know the status of order placed, etc…
Detailed Information – To visualize the data in its lowest level of granularity. For example, to show the list of customer with their location and phone number who have ordered particular items and in last 1 hour, Customer wants to know the contact details of the executive who taking take of the order…
Flexibility – To achieve flexibility and functionality to enable end users to create their own specific views of the data
Who are Target End Users for Operational Reporting?
Line of Business Management (LOB) and Staff